SHIPPING POLICY

Shipping Time

  • Orders received will be processed and delivered to your door step within 5 – 7 working days via GDexpress, Poslaju or City-Link

Shipping Coverage

  • Orders are shipped within Malaysia only. We do not ship to P.O. Box address.

Shipping Cost

  • The cost for expedited shipping is calculated and displayed on the checkout page before you complete your order.
  • We only provide local delivery (Peninsular Malaysia and East Malaysia) only.

 

SHIPPING RATE

Delivery fee determined by the weight of the package and delivery destination.

Peninsular Malaysia

  • First 1 kg – RM 12.00 Every Next 1 Kg – RM1.50

East Malaysia (Sabah & Sarawak)

  • First 1 kg – RM 12.00 Every Next 1 Kg – RM8.00

 

ORDER & DELIVERY SCHEDULE

  • Delivery fee for each purchase will be determined by the weight and delivery destination based on the delivery rate and to be paid by the recipient.
  • No delivery over weekends (Saturday and Sunday) and/ or Public Holiday. Delays in delivering your order might be incurred due to holidays, extreme bad weather or any type of natural disaster.
  • No order accepted for delivery to any P.O. Box address.
  • We will deliver order to the delivery address specified in the online order form; hence, in the event of any unsuccessful delivery due to either absence in receiving order and / or wrong , incomplete delivery address; We will not be held responsible and/ or bear any cost to re-route and/or to re-deliver parcel. It is therefore important to ensure delivery address filled in the form is correct.
  • We will also not be held responsible to refund full payment of order after paid and /or replace products if missing during the re-routing and/ or re-delivery process due to wrong and for incomplete delivery address given.
  • Delivery address cannot be changed/ modified once order’s transaction has been approved.